APPLICATION OF ARTIFICIAL INTELLIGENCE FOR ROUTE OPTIMIZATION IN POSTAL LAST-MILE LOGISTICS

Abstract

The rapid growth of e-commerce has significantly increased the volume of postal deliveries, making last-mile logistics one of the most expensive and complex stages of the delivery process. Efficient route planning plays a crucial role in reducing operational costs and improving service quality. This paper examines the potential of artificial intelligence technologies in optimizing postal delivery routes and increasing the efficiency of last-mile logistics operations.